Privacy Policy

Effective Date: 01/11/2024

This Privacy Policy explains how Enamoured Iris (“we”, “our”, or “us”) collects, uses, discloses, and protects personal information when you (“User”, “you”, or “your”) use our application EI Creator Studio (the “Service” or “Application”). We are committed to protecting the privacy of our users and handling personal information in compliance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We collect personal information that is reasonably necessary for the functionality of our Service. This may include:

• Account Information: Information such as your name, business name, and email address, required for account setup and access.
• Social Media Information: With your consent, we access details from your business profile (e.g., posts, comments) to enhance your experience on platforms like Instagram and Facebook.
• Usage Data: Data on your interactions with the Service, including access times, IP addresses, and device information, to improve functionality.
• Generated Content: Content created using automated tools may be processed and stored as part of the Service.

2. How We Use Your Information

• Service Delivery: To facilitate scheduling, posting, and responding on your social media profiles as per your instructions.
• Personalisation: To tailor your experience and improve Service features.
• Communication: To send updates, account details, and notifications related to the Service.
• Improvement: To analyse usage trends for Service enhancements.
• Compliance: To fulfil legal obligations and address lawful requests.

3. Disclosure of Personal Information

• With Service Providers: We share necessary information with trusted providers who support our Service under strict confidentiality.
• Legal Obligations: We may disclose data to comply with legal requirements or protect our rights.
• Business Transactions: In case of a merger or acquisition, data may be transferred as part of the transition.

4. Security of Your Information

We implement reasonable measures to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

5. International Data Transfers

Your data may be processed in countries other than Australia. We ensure that such transfers comply with relevant privacy standards.

6. Accessing and Correcting Your Information

You can access and correct your personal information by contacting us. Certain legal restrictions may apply.

7. Managing Your Consent and Data

You may withdraw consent or delete your account, which might limit Service functionalities. Contact us for support.

8. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Disabling cookies may affect Service performance.

9. Data Retention

We retain personal information as long as necessary for providing the Service and for legal compliance. Data is deleted or anonymised when no longer required.

10. Automated Content and Processing

Our Service may use automated tools to assist in content management. Data processed through these tools is handled securely, in compliance with our privacy standards.

11. User Responsibilities

Users are responsible for safeguarding their account credentials and ensuring no sensitive data is disclosed through the Service.

12. Children’s Privacy

The Service is not intended for users under 18. We do not knowingly collect information from minors. If identified, such data will be promptly deleted.

13. Data Anonymisation and Aggregation

We may use anonymised data to improve the Service and develop new features. This information cannot be used to identify individuals.

14. Changes to This Privacy Policy

We may update this policy. Changes will be effective upon posting. We encourage periodic review for updates.

15. Contact Us

For privacy concerns or to exercise your rights, contact us at:

• Enamoured Iris
• Email: contact@ei.au
• Phone: 1300 694 747
• Address: 10-12 Moreland Rd Brunswick East VIC 3057

16. Consent and Acceptance

By using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.